Terms and Condition
Welcome to Horsham Lake Dog Paddocks – the secure, lakeside space where your dogs can run, play, and explore safely. By booking with us, you agree to the following Terms & Conditions, designed to keep our paddocks safe, enjoyable, and well-maintained for everyone.
Location & Contact: Horsham Lake Dog Paddocks is located at Horsham Lake, The Lodge, Horsham Lane, Upchurch, Sittingbourne, Kent, ME9 7AL.
Critical Notices
- Navigation Warning: Google Maps postcodes may be inaccurate. Detailed directions will be emailed upon booking confirmation.
- Zero Tolerance Policy: We strictly enforce all rules. Immediate bans apply for breaches without refund.
Booking & Payments
- Bookings made online only via our website
- Bookings are not transferable without prior approval.
- No refunds for no-shows/late arrivals
- Cancellations: 24hr notice required for refund/alternative slot
- We reserve the right to cancel or refuse bookings (refund or reschedule will be offered).
Cancellations & Refunds
- Cancellations made with 24 hours’ notice may be refunded or rescheduled.
- No refunds for late cancellations, no-shows, or late arrivals.
- Bookings remain provisional until full payment is received.
Session Protocol
Strict Timing: Each booking gives you 50 minutes of exclusive paddock use, plus a 10-minute buffer for safe entry/exit.
- Do not arrive early or leave late. Wait in the car park until the previous user has vacated.
- Arrive/leave promptly. No time extensions.
- Last booking 60 mins before closing (typically 20:00 is the last booking in view of exiting farm by 21:00 – British summer time).
Facilities Provided
- 🐾 Secure, fully-fenced paddocks (3 acres & 2 acres)
- 🐾 Enrichment equipment including tyres, jumps, and logs
- 🐾 Toys provided for dogs to enjoy
- 🐾 Seating for humans and natural/shelter coverage
- 🐾 Dog waste bins and bags provided
- 🐾 Toilet facilities on site
- 🐾 Fresh water available (please turn taps off after use)
Our paddocks are ideal for training, dogs needing distance, and safe private play.
Field Rules
- Dogs must remain on lead in the car park and until safely inside the paddock.
- Ensure gates are closed and secured immediately after entry/exit.
- Do not enter until the previous user has exited.
- All dogs must be supervised.
- No professional/commercial use without prior consent.
- Strictly no chasing/harassing livestock.
- Maximum 6 dogs per booking unless agreed.
- Smoking, fires, and BBQs are not permitted.
- No alterations to land or equipment.
Health & Vaccinations
- All dogs must have completed their first vaccinations.
- Current vaccinations and worming are strongly advised.
- Do not bring unwell dogs (especially kennel cough symptoms).
- Aggressive or unsuitable dogs may result in cancellation without refund.
XL Bully / BSL Breeds
We welcome XL Bully dogs provided they meet legal requirements and insurance rules:
- Valid Registration/Exemption Certificate required (IED certificate).
- Proof of neutering & microchipping required.
- Third-party liability insurance required.
- Strict 1:1 handler ratio (one responsible adult per dog).
- Must be muzzled and leashed when entering/exiting. Muzzle only removed once gates are secure.
Safety & Security
- CCTV is in operation for your security.
- We reserve the right to ban users who break rules.
- Check fencing and gates before letting dogs off-lead. Report concerns immediately.
- Dogs use the paddocks at their owner’s risk — rural hazards may be present.
Cleanliness
- Owners MUST clean up after dogs. Bins and bags provided.
- Remove all litter, broken toys, and belongings.
- Leave the paddock as you would like to find it.
Access & Control
- Dogs must be on lead in the car park at all times.
- Secure all gates immediately after entry and exit.
- Wait until previous users have completely exited the premises.
Liability Disclaimer
Users accept all inherent risks of rural environments. Horsham Lake Dog Paddocks is not liable for injuries/accidents to dogs or visitors, loss of property, interaction with wildlife, or dog escapes despite our secure fencing. Owners remain responsible for their dogs and children at all times.
Our Commitment
- Safe, private lakeside exercise spaces
- Two fully-equipped paddocks (3-acre & 2-acre)
- Flexible booking system (365 days/year)
- Dedicated to canine wellbeing & countryside enjoyment
Book Your Adventure Today!
"Where muddy paws and happy tails make the rules!"
Waste Management
Strictly enforced. All waste must be removed from the paddock immediately after use. Failure to do so will result in a £25 cleaning fee per incident.
Arrival & Departure
Arrival must be confirmed 15 minutes prior to the start of your session. Departure must be completed 15 minutes after the end of the session.
Liability & Safety
We are not liable for any injuries or damages that occur during your time at the paddocks. Please ensure your dog is fit for the environment.
Policy & Protocols
Ensuring a safe, secure, and stress-free environment for all canine guests at Horsham Lakes Dog Paddocks.
Vaccination Guidelines
Proof of current vaccination status is required for all dogs. This ensures the health and safety of our entire paddock community.
XL Bully Compliance
Strictly adhering to DEFRA guidelines. All XL Bully dogs must be accompanied by a fully trained handler at all times.